Privacy Policy

Effective Date: February 4, 2025
Last Updated: February 4, 2025

At Big Red Electric, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (bigredaz.com). By using our site, you agree to the terms below.

1. Information We Collect

When you visit our website, we may collect the following types of information:

A. Personal Information

We collect personal details you provide, such as:
✅ Name
✅ Email Address
✅ Phone Number
✅ Service Address
✅ Any other information submitted through forms (e.g., service requests, job applications)

B. Non-Personal Information

We also collect non-identifiable data to improve our website, including:
✔️ IP Address
✔️ Browser Type & Version
✔️ Device Information
✔️ Pages Visited & Time Spent on Site
✔️ Referral Sources

2. How We Use Your Information

We use the collected information to:
🔹 Respond to inquiries and job requests
🔹 Provide estimates and schedule services
🔹 Improve website functionality and user experience
🔹 Send updates, promotions, and service notifications (with your consent)
🔹 Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data in the following cases:

With service providers assisting with scheduling, payments, or marketing
For legal compliance, such as responding to law enforcement requests
In business transfers, such as a merger or acquisition

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us analyze site traffic and improve our services. You can disable cookies in your browser settings, but some site features may be affected.

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies and recommend reviewing their terms before sharing personal information.

6. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights & Choices

You have the right to:
✅ Request access to your personal data
✅ Correct or update your information
✅ Opt out of marketing emails at any time
✅ Request data deletion (subject to legal obligations)

To exercise your rights, contact us at dave@bigredaz.com.

8. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For questions or concerns, reach out to us:

📍 Big Red Electric
📞 928-490-0068
📧 dave@bigredaz.com